User Privacy Policy
Welcome to the Potter Slots Privacy Policy. This page explains how we collect, use, store and protect the personal information you provide when you use our site and services. We respect your privacy and aim to be clear about what information we hold, how it is used, and the choices you have about that data.
Types of data we collect
Personal data
When you create an account or verify your identity we may collect information such as your name, date of birth, contact details, address and identity documents. This is used to operate your account, confirm eligibility, and help prevent fraud and underage play.
Technical data
We collect technical and device information needed to deliver the site and services. This includes IP address, device type, browser, operating system, and log data about your interactions with the site. Technical data helps with security, troubleshooting and improving performance on mobile and desktop.
Transactional data
Transactional data covers deposits, withdrawals, bet history, game activity and payment method details required to process transactions. We store information needed to verify and execute payments, handle disputes, and maintain accurate account history.
How we use your information
We use collected data to provide and maintain your account, process payments, carry out identity checks, detect and prevent fraud, and to comply with legal obligations. We may also use information to communicate about account activity, service updates and support requests. Any marketing contact will only be sent where you have given consent and you can opt out at any time.
Data protection practices
We implement administrative, technical and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration or destruction. Access to personal data is restricted to authorised personnel who need it to perform their duties. While we work to protect your data, no system is completely secure, and we encourage strong, unique passwords and safe account practices.
Cookies and tracking technologies
We use cookies and similar technologies to make the site functional, to remember preferences, and to analyse traffic and usage patterns. Some cookies are essential for security and operation, while others help with analytics and personalised content. You can manage cookie preferences through your browser or the site cookie settings.
User rights
You have rights in relation to your personal information. These typically include the ability to access the personal data we hold about you, request correction of inaccuracies, request deletion where appropriate, and limit certain uses of your data. You may also withdraw consent for marketing communications at any time.
Access, correction and deletion
If you want to view, update or remove personal information from your account, log in and use the available account settings or contact our support team through the site. We will review and respond to requests in a timely manner and may need to retain certain information for record-keeping, fraud prevention or to meet legal obligations.
Information sharing and third parties
We may share information with service providers who support our operations, including payment processors, identity verification, analytics, and fraud detection vendors. We require these providers to protect personal data and to use it only for the services they perform. We may also disclose information when required to comply with legal processes or to protect the rights and safety of users and the public.
Privacy policy updates
We may update this privacy policy from time to time to reflect changes in our practices or services. When significant changes occur we will notify you via the site or your registered contact method. Please review this policy periodically to stay informed about how we handle your information.